If your product is showing as out of stock in DSers, it means that your current supplier on AliExpress is no longer offering the item or has run out of inventory. This can happen due to supply chain issues, high demand, or the supplier discontinuing the product.
What Should I Do If My Supplier Runs Out of Stock?
The best approach is to switch to a new supplier offering the same product without having to remove or re-edit your listing in Shopify. DSers makes this process easy with its Supplier Optimizer tool.
How to Switch a Supplier in DSers Without Re-Editing Everything
Follow these steps to quickly replace your out-of-stock supplier while keeping your product listing intact:
1. Log in to DSers
Go to the DSers Dashboard and navigate to the “My Products” tab.
2. Identify the Out-of-Stock Product
Find the product that is showing as “Out of Stock.”
Click on it to see the supplier details.
3. Use Supplier Optimizer to Find a New Supplier
Click on “Supplier Optimizer” (if available).
DSers will show a list of alternative suppliers offering the same or similar products.
Compare pricing, shipping time, and reviews before selecting a new supplier.
4. Replace the Supplier Without Deleting the Product
Click “Replace Supplier” or “Change Supplier” next to your new chosen supplier.
DSers will prompt you to map product variants (such as sizes, colors, etc.) from the new supplier to match your existing product listing.
5. Confirm and Sync with Shopify
After mapping the variants, click Save & Apply.
DSers will automatically update the supplier without affecting your Shopify product page.
Your product will now be linked to the new supplier without requiring manual re-editing.
6. Update Pricing (If Necessary)
If the new supplier has different pricing, adjust your Shopify store prices accordingly to maintain your margins.
7. Place a Test Order
Before resuming normal order processing, place a test order to ensure that the new supplier is properly linked and fulfilling orders correctly.
Will Switching a Supplier Affect My Shopify Store?
No, as long as you map the new supplier’s variants correctly, your Shopify product listing will remain unchanged. Customers will not notice any difference except for potential price or shipping changes.
What If I Can’t Find a Suitable Supplier?
If no alternative supplier is available for your product, you may need to consider:
Finding a similar product and updating your listing accordingly.
Reaching out to your supplier to check restocking timelines.
Switching to another product that fits your niche and customer demand.
Final Thoughts
Running into out-of-stock issues is a common challenge in dropshipping, but DSers makes it easy to switch suppliers seamlessly. By following the steps above, you can quickly resolve stock issues and keep your business running smoothly!
If you have further questions, feel free to reach out to DSers support or check the Supplier Optimizer for more options.