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How to turn customer accounts on and off
How to turn customer accounts on and off
Myles Zernik-Traxler avatar
Written by Myles Zernik-Traxler
Updated over 3 months ago

Managing customer accounts in Shopify is a great way to provide a seamless shopping experience and streamline customer interactions. Here’s how you can easily turn customer accounts on and off in Shopify.

How to Turn Customer Accounts ON:

1. Log into your Shopify admin panel at shopify.com.

2. In the left-hand menu, click on Settings.

3. From the settings page, click Checkout and accounts (or Checkout depending on your theme).

4. Scroll down to the Customer accounts section.

5. Select Accounts are optional or Accounts are required, depending on your preferences:

- Accounts are optional: Customers can choose to create an account or check out as a guest.

- Accounts are required: Customers must create an account before checking out.

6. Click Save at the top right of the page.

Your customer accounts are now enabled! Customers will be prompted to log in or create an account when shopping on your store.

How to Turn Customer Accounts OFF:

If you no longer wish to have customer accounts active:

1. Log into your Shopify admin panel

2. Go to Settings and then select Checkout and accounts (or Checkout).

3. Scroll down to the Customer accounts section.

4. Select Accounts are disabled to turn off customer accounts completely.

5. Click Save to apply the changes.

Once this is done, customers will no longer see an option to create or log into an account during checkout.

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