If you're having trouble adding payment information to your Facebook Ad Account, here are some common reasons and solutions:
1. Card Type Restrictions
Ensure Facebook accepts the type of card you're using (e.g., debit, credit, or prepaid cards). Facebook may not support certain types of cards.
2. Billing Address Match
Double-check that the billing address you enter matches the address on file with your card provider. Even small mismatches can cause issues.
3. Card Issuer Restrictions
Some banks or card issuers block online or international transactions by default. Contact your bank to confirm if the card is enabled for these types of payments.
4. Technical Glitch
If you’ve tried multiple times, it could be a temporary issue with Facebook.
Clear your browser cache or try another browser.
Use incognito mode to avoid autofill issues.
Try entering the information on a different device.
5. Payment Information Entry
Double-check the details:
No extra spaces before or after card numbers or expiration dates.
Enter numbers manually instead of pasting.
6. Alternative Payment Methods
If your card still isn’t accepted, consider using another payment method such as PayPal or a different card that meets Facebook’s requirements.
Still Stuck?
If none of these steps resolve the issue, it’s best to contact Facebook Ads Support directly through the Help Center. Provide them with details about your issue, including any error messages you received. They’ll be able to assist further.
Let us know if you need additional help with this!