How to Chat with a supplier on Aliexpress
Go to the Product Page:
Navigate to the page of the product you’re interested in.Click "Contact Now" or "Chat Now":
Locate the "Contact Now" or "Chat Now" button, usually near the seller’s name.
"Contact Now" opens a messaging form, while "Chat Now" initiates a live chat with the seller.
Type Your Message:
Write a clear and concise message.
Include specific details like product variations, quantity, or shipping questions to help the supplier provide accurate answers.
Send Your Message:
Click "Send" to deliver your message.
The supplier will typically respond within 24-48 hours.
Tips for Effective Communication
Be Specific: Clearly state your question or concern.
Use Simple Language: Suppliers may not always have strong English proficiency.
Be Polite: Maintain a professional tone to encourage a helpful response.
Attach Images: If relevant, attach pictures to clarify your inquiry (e.g., for issues with received products).
Tracking Your Messages
Access Your Messages:
Go to your AliExpress account, hover over your profile icon, and click "Messages."View Responses:
Find replies from the supplier in this section. AliExpress also sends email notifications for responses.